Privacy Policy

Introduction

Welcome to https://ai-smart-offer-timing-engine.livebursts.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care and in accordance with relevant data protection laws. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, email communications, and any other digital services provided by AI Smart Offer Timing Engine (hereafter referred to as “we,” “us,” or “the Company”). Please note that this policy does not extend to third-party websites or services linked from our platform. These external sites have their own privacy policies, and we encourage you to review them before sharing any personal information.

Processing Activities

This Privacy Policy outlines the following activities we engage in with regard to your personal data:

Account Creation and Management: When you create an account on our platform, we collect basic account information such as your name, email address, and password.
Service Utilization: Using our applications and services involves interacting with various features, which may include sharing preferences, providing feedback, or making purchases.
Communication: We may reach out to you via email, phone, or text messages (SMS) for transactional purposes, customer support, or promotional communications based on your consent.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

Account Information: This includes your user name, profile picture, and any additional details you choose to include in your profile settings.
Payment Details: Securely stored payment information is required for transactions, including credit card numbers, billing addresses, and payment history.
Financial Data: We may collect financial information for analytics and to personalize our services, such as transaction amounts and frequency.
Purchase Information: Details about your purchases, order history, and product preferences help us provide targeted recommendations.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from your mobile devices enable us to enhance the user experience and for analytics purposes.
Location Data: With your consent, we can access your location information to provide personalized content and services.
Feedback and Reviews: Your comments, reviews, and ratings are valuable for improving our products and services.
Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms (e.g., public profile information, friends/followers lists).
Product Interactions: We track how you interact with our products, including pages visited, features used, and purchases made, to personalize content and recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platform:

Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring secure login, session management, and personalized content delivery.
Preference Cookies: Used to remember user preferences, such as language settings or display configurations, to provide a tailored experience.
Analytics Cookies: We use these cookies to gather statistical data about how visitors navigate through our site, helping us understand user behavior and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We adhere to the principle of data minimization, collecting and retaining personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.

Security Measures

The security of your personal data is a top priority. We implement robust technical and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction:

Encryption: Data transmission and storage are encrypted using industry-standard protocols to ensure secure communication.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards to assist us in processing payments, analytics, and other essential functions.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with information about how it is being used.
Rectification: If your data contains inaccuracies or incomplete information, you have the right to request its correction.
Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your personal data.
Restriction: You may request restrictions on the processing of your data if it is inaccurate or excessive for the original purpose.
Data Portability: We can provide your personal data in a structured, commonly used format upon your request.
Objection and Consent Withdrawal: You have the right to object to or withdraw consent for certain types of data processing activities.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact’ section below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via email (if applicable) and posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: [email protected]
Address: AI Smart Offer Timing Engine, Data Protection Team, [Street Address], [City, State, ZIP Code]